Central Bank of India, Today launched 2 initiatives, nan Bank’s State-of-the-art, Integrated Customer Care (ICC) and a caller Customer Care Number – 1800 30 30. This was followed by nan motorboat of Advanced Collections Management (ACM) successful Mumbai.
The inauguration of some nan caller accommodation for ICC and ACM was done by Shri M. V. Rao, MD & CEO successful nan beingness of Shri M. V. Murali Krishna, Executive Director, Shri Mahendra Dohare, Executive Director, Shri E. Ratan Kumar, General Manager- IT Digital, Shri Satish Agarwal, General Manager-PDOD, Shri S. V. Mangrulkar, General Manager- Credit Mon. & Policy and different cardinal executives.
ICC Overview
ICC is simply a one-stop solution for each nan Bank’s Customer queries, whether it is simply a Service Request aliases Digital Support. ICC will besides tally and negociate various awareness, sales, marketing, and promotional campaigns for nan Bank.
ACM Overview
Bank besides launched an end-to-end Advanced Collections Management that leverages Data-Powered Automation to maximize collections and minimize delinquency.
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